Frequently Asked Questions

Here you’ll find the answers to the questions we’re often asked. If you can’t find the answers you need below, please
contact us.

Shipping

To maximize freshness, we will be shipping every Monday. So, your peaches will be picked Sunday and shipped on Monday.

Rates are calculated by location and shipping weight, and vary depending on the time in transit. We only use 2nd Day Air or Next Day Air to keep the fruit as fresh as possible. We like to keep shipping transparent and be sure we pay what you pay.

Unfortunately, we cannot ship to a PO Box. If you entered a PO Box as your address, you’ll be contacted and order will be canceled.

Absolutely! This can be done at the time of order at no additional charge.
YES! We ship Air to all 50 States!
We require photos to be taken upon delivery and sent to  (add email). A replacement will be sent on the next ship date. We truly hope this is not an issue but there are variables out of our control and want you to be satisfied with your purchase! 
All shipments are now a UPS Carbon Neutral Shipment! That means, UPS will offset the climate impact of the shipment. UPS’s carbon neutral shipping supports projects that offset the emissions of the shipment’s transport. UPS has supported projects that include reforestation, landfill gas destruction, wastewater treatment, and methane destruction. Their carbon neutral option is verified by Société Générale de Surveillance (SGS), an inspection, testing, and verification company. This means that you can have confidence in the UPS carbon neutral method. Additionally, their carbon offset process is certified by The CarbonNeutral Company

Payments & Ordering

We accept all major credit cards, Apple Pay, Google Pay, and PayPal

Please be sure you enter at time if checkout, only one code can be used / transaction.

Peaches (yum!)

As soon as your Peach Haus box is delivered, remove the peaches from the packaging . Our fruit has no pesticide residue, however trees are exposed to the elements and environmental factors. Like store-bought produce, it’s important to wash before eating. A rinse under the tap with a gentle scrub from your fingers. Do not rinse unless you are ready to eat.

If you refrigerate immediately, you risk making the peaches mealy and off texture. 

Check out our stand locator, if you’re out of state please use our shipping platform

We are in the process of getting certified organic, but this takes several years and can be hard for small farms.
 
We do not use any synthetic fertilizers or synthetic pesticides.